SRAM Recalls RED WiFLi 10-Speed Rear Derailleur
Via SRAM’s press release below, select 10-speed SRAM WiFLi medium cage rear derailleurs are subject to a recall. Please spread the word and stay safe.
SRAM worked with the U.S. Consumer Product Safety Commission and other global authorities on a voluntary product recall of SRAM RED 10-speed medium cage rear derailleurs. SRAM has determined that there is a potential for the derailleur parallelogram to jam and no longer shift.
This presents a safety issue. As a result SRAM is actively retrieving and replacing all affected SRAM RED 10-speed medium rear derailleurs. SRAM has already begun a pro-active quarantine of product. SRAM advises consumers to stop using these products immediately. Failure of the SRAM RED 10-speed medium cage rear derailleurs while in use may result in loss of bicycle control and possible injury.
In the public recall announcement, we ask consumers owning one of these products to stop riding immediately and confirm the derailleur has a serial number between 31T2000000 – 11T39999999, and return any affected derailleurs to their dealer to obtain a free replacement. Please refer to images to confirm serial number location.
Any dealer with a SRAM RED 10-speed medium rear derailleur installed on a bicycle as part of a groupset within the indicated serial number range can exchange these derailleurs with their local SRAM DSD, TechCenter or SRAM Distributor. Return of the existing derailleur would be required, replacements would be shipped with a SRAM 1091R.
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there should be a recall on half drivetrain parts sram designs. my right shifter lever broke off completely some months ago, and now the inner cage of my force rear derailleur got for some strange reason warped around the axis of the lower pulley and it could break and lately the front shifting is getting worse. yes i go to the bike shop regularly and make sure it gets out of there shifting and working properly. at least it lasts for some weeks before i have to head back again. ill get Campagnolo Srl ASAP.
Short memories. Shimano recalled their disc brakes in September. I ride both, and specifically Shimano mechanical for CX - I consider it a design flaw to have shifter levers that are prone to break from inward impacts like in SRAM, Campagnolo, or Shimano electronic. But if you really want to stay a bit safer from the recalls simply use older, proven equipment. Shimano 9 spd is flawless :) I don't like the fanboy statements, sorry if this doesn't apply to you.
SRAM will take care of it. Their customer service is second to none. Have Force WiFli on my gravel race bike. Flawless.
Have you ever had a gear skip/slip during a sprint? Or put a new chain on worn cogs or chainrings? That can be disastrous. If it doesn't land perfectly in a cog, and you're putting a high amount of pressure, all hell can break loose...you jolt forward, swerve into traffic, or hit something. We trust that SRAM knows it's a safety issue.
Good thing I can't afford Red.....but my Force has been flawless. So many SRAM haters out there but its not necessary. If your bike came w SRAM & you don't like it, sell it to me then.......
Sure, having the parallelogram jam making the rear der unable to shift might suck on a hilly ride, and is appropriately recall-able, but I have to admit I'm kind of scratching my head trying to figure how such a failure can result in injury. I can think of a few odd-ball scenarios--*maybe*--but they're pretty low-probability. Mostly people trying to downshift while climbing, stalling, and tipping over after messing up their zero-speed clip-out. What am I missing here?
Not impressed with the SRAM stuff on my first SRAM equipped bike... It wears out too fast, breaks and/or gets re-called. WTF? Wish I had gone Dura Ace 9000 on the CX bike. That groupo is absolutely flawless.