SRAM Announces Plan to Replace Road Hydraulic Brakes by Mid-April

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SRAM RED 22 and S-700 hydraulic disc brake and rim brake recall.

SRAM RED 22 and S-700 hydraulic disc brake and rim brake recall.

For those of you waiting on new hydraulic road brakes from SRAM after all models were recalled back in December, the wait is far from over, but at least there is an end in sight.

SRAM announced two days ago that new models will be ready for mid-April, and in the interim, they are offering a mechanical brake system installed at their cost.

The mechanical systems can be installed at your preferred SRAM dealer, and according to the company, “These systems are being delivered into the market beginning this week.  Please contact your Dealer so that they can get the proper parts on order, and they can schedule your replacement.”

The statement from SRAM goes on to add, “In addition to a mechanical brake system, we are offering you the choice to upgrade to our new Model Year 15 hydraulic system, or if you want to keep the mechanical system, we will provide cash reimbursement of US$200 or EUR 150.  Please note, our new Model Year 15 hydraulic brakes will be available starting in the second half of April.  We hope that you will choose to upgrade and experience the benefits of a great hydraulic braking system.”

Read the official government recall notice here.

Let us know in the comments: will you be going back to hydraulic, if you were impacted by this? Why or why not?

 

 

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24 comments
Ella Rich
Ella Rich

Hydraulic brakes move power to stop a thing, usually a revolving pin.It was explained as a performance and safety concern.

Machadoooh
Machadoooh

Raced and Rode Sram Hydros for almost 4 months.  Yes, the feel and power is far superior than canti's!

In 2 out of 16 races did I feel that they gave me a technical advantage.  Are they a Game Changer?  No, IMO...  Unless you are racing AND training in rainy, super sloppy conditions do I feel they are significant or that much superior.  Given Canti's Low Maintenance, Low Cost, AND Low Weight I'm going back to canti's:-)

I'm now singing like the L.L. Cool Jay Song..."Going back to Canti's, Canti's...stylin, profilin Growlin, and smilin, while in the sun"...CX music video to be in production soon folks:-)

Pete Simpson
Pete Simpson

Hydraulic brakes have no place on road bikes...

Mark Sheffield
Mark Sheffield

Tried mechanical discs one season. They failed in the mud halfway through a 45 min race. Back to canti!

Daniel Wade
Daniel Wade

I have my replacements still sitting in the box unused. My Red 22 HRD's work amazing and I have chosen to continue using them. I won't go back to that ancient cable technology.

Neil Cooper
Neil Cooper

Why are SRAM paying compensation to their USA customers and nothing to their UK customers? That is appalling service! It's cost me £25 to get my bike to the dealers (taxi to get home in full cycle gear), another £25 to collect and I am going to have to do this again in April - that puts me £100 out of pocket! I have already lost 6 days consecutive days of training in main season! And, I would have bought a different bike in November had I known the problems and bad service! Specialised, start taking some responsibility and start supporting your dealers! Why weren't the brakes at the dealers waiting? Why do the dealers have to send the old brakes back first? Why do they take so long in sending out the replacements! Why are you treating USA customers different to UK customers and paying them compensation?

Alek Rozin
Alek Rozin

Can't wait for the replacements. Using the bbb's but these are nothing compared to the hydro's and I'm hoping SRAM 's replacements will be worth the wait. Sold my MTB for a crux and still not regretting it;-) far from it. Hydro is the way forward both on and off road CX style.

Matt Appleman
Matt Appleman

Shimano R785 here I come! They're even adjustable!

Nathan Roberson
Nathan Roberson

I'll be going Hydo some day. But the reliable hi-quality company that has prevailed every time new equipment is adopted- SHIMANO. After working on Avid (sram) brakes for +10yrs and only having to ever own 1pr. of XTR hydro disks from 2001. SHIMANO is so cheap and work and feel the best. I don't have to compare them. Because they aren't comparable!

Bryan Roberts
Bryan Roberts

They rushed this technology. Frankly, I've grown tired. The industry is beginning to look and feel like the electronics industry where no one can keep up and and not many can afford to pay attention.

Jean-Francois Fullum
Jean-Francois Fullum

Raced all season on Sram hydros and loved them. I was a victim of the recall at my last race (brake fail) so I went back to my bb7s for now. I intend to get back to hydros once they have a new system. Hydros are so much better.

Dan Pedroza
Dan Pedroza

Love my hydraulics. No comparison on brake-lever feel, power and effort required.

Michael Wagner
Michael Wagner

I haven't even got my mechanical replacements yet, let alone the new hydraulics. I think SRAM is being way to optimistic with April.

John Shoemaker
John Shoemaker

I planned on get these on my bike in the beginning but had a mountain bike accident that side lined me. I am still planning on having these brakes on my cx bike.

Jonathan Sherwood
Jonathan Sherwood

Hydro is the way forward. One bad batch isn't the end of a technology.

Tige
Tige

I have Sram S700 Hydro disc brakes.  They are incredibly smooth and powerful.  Way better than my old cantilever brakes.  I am looking forward to trying the mechanicals to see what the difference is.  Unless there is a big redesign of the lever, I'll likely stay on the mechanicals.  I understand that additional space is needed in the lever but the design is an abomination.


Additionally, Sram's communications are very vague.  If I decide to go with the new hydraulics, does my shop have to send back the used mechanicals?  When do I tell Sram if I want to keep the mechanicals and would like $200 or if I want the hydraulics?  


I guess I will find out at some point, but better communication would go a long way toward keeping cyclists, who tend to freak out rather easily, calm.

MatthewChard
MatthewChard

Sounds like you have the wrong information there Neil, your dealer will be ordering your replacement brakes directly from SRAM UK not Specialized. SRAM are handling your recall for you.

Specialized always support their dealers, that's why you can't buy their bikes online...

NeilCooper1
NeilCooper1

Hi Matthew, not sure what information I have that is wrong? I bought a specialized bike, like I would buy a Porsche car, if the tyres or brakes don't work on my Porsche I would take it up wiith Porsche, I would not expect Porsche to ask me to deal wth the tyre or brake company! The dealer has known that the brakes need sorting since December. My bike was booked in with them. They then told me that SRAM won't send them the new brakes unless they send the old brakes? To make sure that I am not inconvieianced the brakes should have been with my dealer before I arrived! I am being inconvieianced, I am out of pocket, I have had no apology, I have not been offered any recompense, I have not been able to ride this bike (which I bought in october) since December! I still do not have my bike! This is a problem that should be sorted by Specialized, SRAM are their supplier not mine. I bought my bike from Specialized not SRAM! So what information do I have wrong? In the UK I have not been offered any compensation or rebate? I understand that in the US you have been offered $200? Is that correct?

MatthewChard
MatthewChard

You know, I do feel for you being out of pocket and I'm not sure I could live without my bike for too long but this is a fairly unique problem SRAM are facing with the recall. Every brake manufactured to this point is recalled, which means they need to make mechanical systems as fast as possible as I'm sure there is not enough stock around to replace 19000 systems worldwide straight away. If they can supply the dealer direct for you, they can get you back on your bike quicker, then further down the line, they'll get you on a newer system than you were on before all this started... Ultimately a massive recall, I think their handling as best as possible considering the volume! This is just the way SRAM decided to conduct the rework so even if you bought a Giant or a Trek it would be the same scenario.

Hope you get riding soon!

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